![]() ![]() Boyd (2003) ‘Trolley Dolley or Skilled Emotion Manager? Moving on from Hochschild's Managed Heart’, Work, Employment and Society, 17:289–307.īolton, S. (2010) ‘Migrant Male Domestic Workers in Comparative Perspective: Four Case Studies from Italy, India, Ivory Coast and Congo’, Men and Masculinities, 13 (1):87–110.īolton, S. Hochschild (eds.) Global Woman: Nannies, Maids, and Sex Workers in the New Economy, New York: Metropolitan Books:207–229.īartolomei, M. (2002) ‘Because She Looks Like a Child’ in B. ![]() (2006) ‘Staying With People Who Slap Us Around: Gender, Juggling Responsibilities and Violence in Paid (and Unpaid) Care Work’, Gender, Work and Organization, 13 (2):129–151.īales, K. (1998) ‘Gender Relations and Identity at Work: A Case Study of Masculinities and Femininities in an Advertising Agency’, Human Relations, 51 (8):969–1005.īaines, D. Lury (1999) ‘The Labour of Identity: Performing Identities, Performing Economies’, Economy and Society, 28, (4):598–614.Īlvesson, M. ![]() Content Author and article informationĪdkins, L. This emergent macro-level and transnational research represents an exciting new body of work that merits review and consideration. In particular, new scholarship on gender and service work has called attention to the convergence of local understandings of gender within the new international division of labour. Recently, this approach has been critically engaged with by scholars in an attempt to expand and enrich understandings of the relationship between service occupations and gender on a global scale. The resulting scholarship, which often uses the ‘emotional labour’ framework first introduced by Arlie Hochschild (1983), has come to dominate gender and service work literature in such a way that other potentially useful analytical frameworks have been left relatively unexplored. Research concerned with the relationship between gender and service work has typically relied on micro-level analyses, and privileged affective explanations of the feminised service sector. ![]()
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